Check to see if your questions appears in our FAQ. Not seeing it here? Call today – we’re here to help.

Q: I have auto glass insurance coverage. Can I choose the auto glass company that does the work?

A: Yes! Minnesota law gives you the right to choose any auto glass replacement shop you want to. Most insurance companies provide toll free numbers for reporting glass claims. Customers should be aware, many of these numbers go directly to national auto glass companies and networks, (not your insurance company!) It is important to know whom you are dealing with! Ask them, don't be fooled. Don't let them steer you to their "favorite" shop. Remember YOU choose who works on your vehicle. Tell them who YOU want to replace your auto glass. You have trusted Gordy's Glass as your locally owned and operated auto glass source for more than 38 years.

For a free Better Business Bureau brochure "How to choose an auto glass company", call or email us and we will send you one!

Q: What happens when I call the insurance company 800 number for auto glass repair?

A: Many insurance companies use 3rd party out-of-state vendors to administer auto glass claims. These vendors will initiate your glass claims. Some will ask where you want to have the work done. Others will suggest repair shops from "THEIR LIST." Still others will attempt to persuade you to accept THEIR company to complete the repairs. Some 3rd party vendors go to great lengths to persuade you to accept them to complete the job. This is done by suggesting possible out of pocket expenses, possible warrantee problems or your shop is not on their "Preferred Vendors List." the truth is: By law, you can choose who replaces your vehicles glass. If you have a preference stand firm and tell them you want Gordy's Glass to complete the repairs. Choose a facility that is established, one that uses OEM quality glass and premium adhesives. Be sure they employ only certified installers. Ask them about services after the sale. Gordy's Auto Glass is your installation facility that fits all these quality standards..

Q: Does it matter who installs my windshield?

A: Yes. Not all glass companies are the same. The windshield is an important structural component of your vehicle. In an accident, the windshield is designed to work with the airbag and support the roof in the event of a rollover. Therefore, it is important to use quality replacement glass, the proper adhesives, installed by certified professionals using the latest techniques. At Gordy's we employee NGA trained & certified installer and use only OEM quality glass, not imported glass and top quality Sika adhesives.

For a free brochure on auto glass tips call or email us and we will send you one!

Q. What are the FMVSS 212 / 208 Standards?

Your Safety Is Our #1 Goal

Check out the Sika Adhesives site for more safety information!

The Federal Motor Vehicle Safety Standard (FMVSS) 212/208 standards are the only relevant standards that test for windshield retention in case of a crash. The purpose of the standards is to reduce crash injuries and fatalities by preventing the ejection of occupants from the vehicle. The FMVSS 212/208 standards are applicable for passenger cars, light trucks and buses.

The head-on crash tests based on FMVSS 212/208 are performed at 30 mph (48 km/h) and conclude with the vehicle crashing into a stationary concrete barrier. Cars equipped with passenger side airbags, at a minimum, must retain 50% of the windshield periphery on each side of the vehicles longitudinal centerline. Vehicles not equipped with passenger side airbags must retain 75% of the total windshield periphery.

The standards are not clear in all respects and leave room for interpretation. Specific climates and vehicle selection can reduce the stress parameters experienced by the bonded windshield, making it much easier to pass the crash test. Sika takes the high road by testing its adhesives to the worst case scenario, allowing us to make our recommendations which are applicable for all situations and reduces the risk to the glass shop. Ralph Nader, world renowned safety advocate, former US Presidential candidate and keynote speaker of the 1st AGRSS (Auto Glass Replacement Safety Standards) Council meeting stated, “The standard should always be applied to the most severe interpretation”. Additionally, Mr. Nader is among Time Magazine's 100 Most Influential Americans of the 20th Century and author of the book, Unsafe at Any Speed.

Testing to the minimum of the standards can result in very short Safe Drive Away Time recommendations. Some adhesive manufacturers claim SDAT in as little as 30 minutes, however, closer inspection of the test method usually indicates that these crash tests were performed using belted dummies and at favorable climatic conditions. But is the vehicle really safe to drive away at real world conditions?

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